Returns

RETURNS

Return your online order by mail and print your prepaid return label using our interactive return tool. You will need your order number, email, and zip code. All Sales Final at Clearance only stores.

Happiness Policy

Not happy with it? Return it. It’s easy! If you are not completely satisfied with your purchase, you may return it with your original sales receipt, gift receipt or original packing slip. We will happily exchange the item or refund your full purchase price if returned within 90 days of purchase, less shipping and handling for online orders, for all new, non-worn product. If you don’t have your receipt, or it has been longer than 90 days since your purchase, we will exchange the item for current selling price. All Sales Final for Clearance only purchases.

Refunds with an Original Sales Receipt, Gift Receipt or Packing Slip

We will happily refund the original purchase price for any new, non-worn item returned or exchanged with an original sales receipt, gift receipt or packing slip, returned within 90 days of purchase. After 90 days, items may be returned for current selling price in the form of a merchandise credit or merchandise exchange Refunds for purchases made by credit card may only be credited back to the original card used. All Sales Final for Clearance only purchases.

Returns or Exchanges Without an Original Sales Receipt or with an Original Sales Receipt paid with a merchandise credit

For the return of items purchased from tinytreasuresbabyboutique.com, in which you do not have a receipt, Tiny Treasures can look up the original purchase transaction using your order number information, physical address or email address. If the transaction is located, it will be processed as a return with a receipt. If we are unable to locate your receipt, we will be happy to offer a merchandise exchange at the current selling price. All Sales Final for Clearance only purchases.

 

 

 

 

Defective Products

Tiny Treasures Baby Boutique is committed to providing you with quality products. Any product with a quality defect can be returned for a full refund or exchange (please bring the packing slip or printed receipt). All Sales Final for Clearance only purchases.

 

Online Returns and Exchanges

For the fastest return processing, review our complete return policy and prepare your return label using our interactive return tool online at www.carters.com/returns. Complete the form on the reverse side of your packing slip, and enclose it with your merchandise. Mail your shipment to:

<Include address here>

Once we receive shipment, we’ll issue a credit in your original form of payment, less adjustments for shipping and handling. By using the prepaid return label, $6 will be deducted from your refund.

For exchanges it will be necessary for us to process your exchange as a refund and reorder. For fastest service, please contact us at 340-227-6989 to place your reorder and we will waive the regular shipping charge. When we receive your return, we will credit you at the time. If applicable, prepaid label fees apply. All Sales Final for Clearance only purchases.

 

I need to return:

You may return it:

Cost

Tiny Treasures clothing, care items, and accessories purchased online

Using UPS Ground by printing your pre-paid return label

No cost

By sending the package back on your own using UPS, USPS, or Fedex (we recommend you use tracking or delivery confirmation to make sure your package arrives)

You are responsible for cost of return.

Your online purchase may be returned to owners of Tiny Treasures Baby Boutique

No cost

Orders Shipped Internationally

Please call us to issue a return authorization at 340-227-6989 from 7am-8pm EST daily